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The jobs the phone actually has
Six things an owner is afraid will fall through while someone is in the chair. Sam does these on the phone. It does not reply to texts.
Answers while you're with a client
Evenings, weekends, and the Saturday rush. A second call does not sit on hold behind the first.
Books into the same calendar
New appointments, moves, and cancellations land in the same calendar as the website. Nothing to retype.
Follows your notice rules
Inside your notice window, Sam does not just move or cancel. It follows the rule you set and hands the call over when it should not decide.
Answers from what you wrote
Prices, hours, parking, and what to expect come from your menu and notes. If it is not there, Sam says so instead of guessing.
Hands the call to the desk
When someone wants a person, Sam asks what it's about and transfers while you're open. After hours it does not ring an empty phone.
Screens spam
Robocalls and sales pitches get hung up on, so the phone stops ringing for nothing while your hands are full.
What a call covers
Examples of the two calls that matter, not a recording of a salon.
Example · Booking
SamThanks for calling. I can book that. What day works?
CallerA gel manicure, Thursday afternoon.
SamThursday, I have 1:00 PM with Mai. Shall I book it?
Booked into the same calendar, confirmation sent
Example · Wants a person
CallerCan I talk to someone?
SamOf course. What's it about, so I put you through to the right person?
SamI'm transferring you to the desk now.
Transferred while you're open. After hours, a message or a callback, not a dead ring
You stay in charge
It does not get to invent the salon
The fear is a wrong price, a made-up closing time, or a caller who cannot reach a person. Those are the rules, not a vibe.
Your menu, not a second one
Sam reads the services, prices, staff, and hours already in your account. Change a price and the next call has it. There is nothing to maintain twice.
You write the greeting and the handoff
Callers hear the greeting you set, in your salon's name. You also write when a call should go to a person, on top of the built-in rule for a complaint.
A ceiling you set
Extra minutes past your tier are 45 cents each. You set a monthly spend cap when you turn Sam on, and we alert you before you reach it.
Review requests are a separate feature, included in every plan. How the review engine works
Optional, with a ceiling
From $79 a month. You set the cap.
Pay for the minutes it answers, not a cut of the booking it just took. Extra minutes are 45 cents, and the spend cap is yours.
Starter
200 answered minutes a month, around 90 calls. A good fit for a quieter line.
$79/mo
Growth
600 answered minutes a month, around 260 calls.
$199/mo
Busy
1,500 answered minutes a month, around 650 calls. For a phone that never stops.
$479/mo
A plan and a tier together cost less than buying them separately. See plans and bundles
Receptionist questions, answered
What does the AI receptionist do?+
Sam answers your business line, books, moves, and cancels into the same calendar as your website, and answers questions from your menu, hours, and notes. It is a phone receptionist. It does not reply to texts.
Does it book straight into my calendar?+
Yes. It sees your live services, prices, staff, and open times, and writes the appointment into the same calendar as an online booking. There is no second system to retype into.
Can it move or cancel an appointment?+
Yes, when your rules allow it. Inside your notice window it does not just do it. It follows the rule you set and hands the call to the desk when it should not decide.
What if the caller wants a real person?+
Sam asks what it's about, then transfers to your desk while you're open. After hours it does not ring an empty phone. It takes a message when that message will reach you, and otherwise asks them to call back when you're open.
Does it work after hours?+
Yes. Evenings, weekends, and holidays, it can still book, move, or cancel. A person-to-person handoff waits until someone is there to take it.
Will it invent a price or a closing time?+
No. Prices, hours, and who is working come from your live account. If Sam does not know, it says so instead of guessing.
Do I need a new phone number or an app?+
Callers keep dialing the number on your Google listing. We point it at Sammy. No new hardware, and nothing for them to install.
How much does it cost, and can the bill run away?+
It is optional, and billed by how many minutes it spends on the phone. Starter is $79 a month for 200 answered minutes, around 90 calls. Growth is $199 a month for 600 answered minutes, around 260 calls. Busy is $479 a month for 1,500 answered minutes, around 650 calls. Extra minutes beyond your tier are 45 cents each, and you set a monthly spend cap when you turn it on, so the ceiling is one you chose. The booking it takes is yours. Sammy never takes a cut of it.
How long does setup take?+
We move your clients, services, and calendar, and turn Sam on. Most salons are live this afternoon. You write the greeting and the handoff rules. There is no second menu to type in.
What language does it speak, and does it text clients back?+
The phone answers in English. It does not reply to texts. The chat on your booking page can reply in the language a visitor writes, but that chat cannot book, move, or cancel. The phone is the one that writes into the calendar.